karvd Terms of Service
These terms are between you and Hugo Tabosa Torres, trading as karvd, Unit 124819, PO Box 6945, London, W1A 6US, United Kingdom (“we”, “us”). They apply when you use the karvd app. You can reach us at support@karvd.app. By creating an account you agree to these terms. Our Privacy Policy and Community guidelines also apply.
1. Health and fitness
karvd gives general fitness guidance, not medical advice. You are responsible for your own health and fitness. Check with a doctor or qualified professional before starting if you have a medical condition, an injury, are pregnant, or are unsure whether exercise is right for you.
2. Who can use karvd
karvd is for adults 18 and over. The app asks for a date of birth when an account is set up and does not let anyone under 18 continue.
3. Your account
Give us accurate details and keep your sign-in safe. You are responsible for what happens under your account. Tell us at support@karvd.app if you think someone else has got into it. You can delete your account at any time in the app (see Support).
4. Content you post
You keep ownership of what you post (photos, videos, comments, names and so on). You give us permission to store it, process it and show it to the people you choose to share it with, so that the social features work. This permission ends when you remove the content or delete your account, apart from short technical delays in removing copies.
You must own, or have the rights to use, everything in the photos and videos you post, including any music, speech and other people’s work in them. karvd may remove content, and act on accounts, when it receives a valid notice that content infringes someone’s rights. If you think something on karvd uses your work, use Report and choose Copyright.
In the app, “Copyright” is a report reason (it reaches the same moderator queue as every report), and a video that has prominent recorded music in it is not posted; its author is asked whether to post it without sound (the sound is then removed on the phone before it is sent again) or delete it. A video posted with “No sound” has its sound track removed on the phone before upload, so the sound is not stored by karvd.
5. Acceptable use
Follow the Community guidelines. Do not use karvd to break the law, to harm or harass others, to try to get into other people’s accounts or our systems, to copy or scrape karvd at scale, or to interfere with how it works. We check posts and comments with automated tools and with people, and we may remove content or limit, suspend or close an account that breaks these terms or the guidelines.
6. AI features and illustrations
Some features use AI: recognising food and equipment from photos or text, estimating a body-fat range, drawing goal pictures, writing insight text, checking posts for safety, and the AI coach in coach calls. AI output can be wrong. Estimates are approximate and are not medical measurements. The coach is an AI, not a person, and does not give medical advice. Goal pictures are AI-made illustrations of a possible outcome; they are not a promise of results. The Privacy Policy explains what is sent to which service and when.
7. Premium and other purchases
Some features need a paid subscription (Premium) or other purchase. Purchases are made through Apple. Price, billing period and any trial are shown before you buy. Subscriptions renew automatically until you cancel. Apple handles billing, refunds and cancellation: to cancel, open iPhone Settings, tap your name, then Subscriptions. Cancelling stops the next renewal; you keep Premium until the end of the period you have paid for. Refund requests are handled by Apple under its own rules, and this does not affect any legal rights you have as a consumer.
8. Third-party links and services
karvd links to or uses services run by others (for example Apple, Amazon links in the Shop, maps and food databases). We do not control them and are not responsible for their content or terms.
9. Ending your use
You can stop using karvd and delete your account at any time. Deleting the app alone does not delete your account. We may suspend or close your account if you seriously or repeatedly break these terms or the guidelines, or if the law requires it. If we do, we will tell you why where we can.
10. Our responsibility
We take care to provide karvd with reasonable skill and care, but we cannot promise it will always be available or error-free. Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit, or affects your legal rights as a consumer. Subject to that, we are not responsible for losses that were not a foreseeable result of our breach, or for loss of business or profit if you use karvd for business.
11. Changes
We may update karvd and these terms, for example to add features or to reflect changes in the law. If we make a change that matters, we will tell you in the app before it applies. If you do not agree, you can delete your account.
12. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales can hear disputes about them. If you live in Scotland or Northern Ireland, you can also bring a claim in your home courts. This does not remove any mandatory consumer protection you have under the law of the country where you live.