Support

Questions, problems or feedback? Email support@karvd.app. Privacy and data-protection questions go to the same address.

Delete your account

In the app, go to Settings › Account and data › Delete account and data. We delete your files first, then your account and everything linked to it. You can follow progress under Deletion request status.

Deleting the app alone does not delete your account. Your account and data stay until you delete the account as above.

Download a copy of your data

In the app, go to Settings › Account and data › Export my data. You can prepare a cloud export (saved records, photos and generated pictures, in numbered ZIP files that expire after 24 hours) or export the data kept only on your phone.

Cancel a subscription

Apple manages billing for karvd Premium. On your iPhone, open Settings, tap your name, then Subscriptions, choose karvd and cancel. Deleting your karvd account does not cancel a subscription, so cancel it first.

Report something

In the app you can report a post, comment or person from its menu, and block or mute anyone. If you think we got a decision wrong, email us.